Terms & Conditions

Welcome to Hangology.com, the website for Hangology, LLC (“Hangology”). Please take a few minutes to read our Terms & Conditions. Your use of our website constitutes your agreement to be bound by these Terms and Conditions.

Your Comments Are Welcome

We welcome your comments, feedback, notes, messages, ideas, suggestions, pictures, or other communications (collectively "Comments") and Comments sent to Hangology shall be and remain the exclusive property of Hangology. Your submission of any such Comments shall constitute an assignment to Hangology of all rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Except for the credit card information and personal information discussed below, Hangology will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose, without restriction and without compensation.

Your Information Is Important To Us

Shop with confidence at Hangology.com. At Hangology, we are serious about issues of security and privacy. Your credit card information is processed and protected by First Data, which is a world leader in digital security using industry-standard security technology. Any customer information obtained by Hangology is used solely for internal purposes and we will not sell, rent, distribute, or share your personal information.

Your Order Is Custom Made And Cannot Be Cancelled.

Custom orders begin production immediately upon order and are made to your specifications. They cannot be cancelled, changed, returned or refunded at any time.

What To Do If Your Order Is Defective Or Damaged In Shipment

Your made-to-order item is carefully inspected prior to shipment. In the unlikely event that your item is defective or damaged in shipment, you must call us within five business days of receipt so that your item can be replaced or exchanged (if Hangology determines a replacement is not available). All returns must be pre-authorized by Hangology by calling 855.610.4264. Replacements or exchanges (if Hangology determines a replacement is not available) will not be authorized after five business days of your receipt of the item.

Limited Warranty

HANGOLOGY EXPRESSLY EXCLUDES ANY IMPLIED WARRANTY OF MERCHANTABILITY AND ANY IMPLIED WARRANTY THAT THE PRODUCT IS FIT FOR ANY PARTICULAR PURPOSE. Hangology warrants the internal components of its products for one (1) year from the date of purchase meaning that we will repair or replace the internal components only if those damages to the internal components were caused by normal use and occurred and were reported to us within one (1) year from the date of purchase. Damages that result from improper use or lack of care or negligence are not covered.

Hangology warrants that the adhesive, used to attach the product to your wall, will support the product and that the product may be relocated up to two (2) times, only if you follow the product installation instructions elsewhere on this website.

HANGOLOGY EXPRESSLY DOES NOT WARRANT OR GUARANTEE THE EXTERNAL PRODUCT COVERING. Any product repaired or replaced under this warranty will itself be warranted only for the remainder of the warranty period of the original product being repaired or replaced. Hangology reserves the right to refuse any claim for service under this warranty where the claimant cannot provide a copy of the receipt of other valid proof of purchase.

We Protect Our Website Content

All content included on this website, such as text, graphics, logos, images, audio clips, video, data, music, software, application updates, and other material (collectively "Content") is owned or licensed property of Hangology or its suppliers or licensors and is protected by copyright, trademark, patent, or other proprietary rights. Hangology and its suppliers and licensors expressly reserve all rights, including but not necessarily limited to copyrights, trademark rights, intellectual property rights, in all Content. Hangology does not necessarily endorse and is not responsible for the accuracy or reliability of statements made by third parties on Hangology.com.

Liability Releases

Without limitation, Hangology will not be liable for and will not pay any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of this website or Hangology’s products. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for damages. Accordingly, some of the above limitations and disclaimers may not apply to you. You agree to defend, indemnify and hold Hangology, LLC and its owners, officers, employees and agents, harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the website and our products. To the extent we may not, as a matter of applicable law, disclaim any warranty or limit our liability, the scope and duration of such warranty and the extent of our liability will be the minimum permitted under such law.

General Terms

These Terms and Conditions represent the complete agreement between the parties and supersede all prior agreements and representations between them. If any provision of these Terms and Conditions are held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the remaining terms shall remain in full force and effect. The failure of Hangology to act with respect to a breach of these Terms and Conditions by you or others does not constitute a waiver and shall not limit Hangology's rights with respect to such breach or any subsequent breaches. Any action or proceeding relating to the use of this website, catalogs or any transaction with Hangology shall be governed by and construed in accordance with the laws of the State of North Carolina. Any action or proceeding relating to the use of this website, products or any transaction with Hangology must be brought only in the General Courts of Justice in Guilford County, North Carolina or a Federal District Court located in Guilford County, North Carolina and these Court shall have exclusive jurisdiction and venue over any dispute arising out of these Terms and Conditions.